Terms & Conditions

Welcome to Reisha. By accessing our website and placing an order, you agree to the following terms and conditions. Please review them carefully before making a purchase.

1. Orders

• All orders are subject to product availability and order confirmation.

• Customers are responsible for providing accurate contact details, delivery addresses, and order information.

• Reisha reserves the right to cancel orders when necessary, with appropriate notification to the customer.

2. Products

• We strive to provide accurate product descriptions and images.

• Slight color variations may occur due to lighting conditions or differences in screen settings.

• Product availability is subject to stock levels and may change without prior notice.

3. Pricing and Payment

• All prices are displayed in the applicable currency used by the store.

• Payments must be completed using the payment methods available at checkout.

• Prices may be updated when necessary, subject to applicable laws and the terms governing confirmed orders.

4. Shipping and Delivery

• Delivery times may vary depending on the delivery location and operational circumstances.

• Customers must provide a complete and accurate delivery address.

• Delays may occur due to circumstances beyond our control.

5. Returns and Exchanges

• Returns and exchanges are subject to Reisha's applicable policies and the consumer protection laws of Kuwait.

• Items must meet the relevant eligibility requirements for return or exchange.

• Customers are encouraged to contact us before returning any item to confirm the applicable procedures.

6. Order Cancellations

• Cancellation requests are subject to the current processing stage of the order.

• Cancellation may not be possible once an order has been prepared or handed over to the delivery company, subject to applicable consumer rights.

7. Privacy

• We respect our customers' privacy and are committed to handling their personal information responsibly.

• Customer information is used as necessary to process orders, arrange deliveries, and provide customer support in accordance with our applicable privacy practices.

8. Changes to Terms and Conditions

Reisha reserves the right to update these terms and conditions when necessary. Any changes will be published on the website.

9. Contact Us

For questions or assistance regarding our products, orders, or store policies, please contact Reisha through the contact details provided on our website.

By using our website and placing an order, you acknowledge that you have read and agreed to these terms and conditions, without prejudice to any rights granted to consumers under the applicable laws of Kuwait.